Scenario 1: Your team comes up with its best ideas while out at lunch or at a client’s site an hour away, but no one can remember them for the next brainstorming meeting. What if the lost idea could have been the ticket to your company’s success?
Scenario 2: Steven is new to the office and needs to figure out how to set up Outlook. John is new to the office and doesn’t know his DHCP from his UDP. Jessica is new to the office and can’t find where the office supplies are kept. All three start asking your IT department to help them out, all the while taking them away from a deadline that is fast approaching.